What’s Wrong?
Firstly, we have had severe issues with shipping speeds. When our company first started we were able to keep up with demand fairly easily. The products that were listed in stock often hadn't been made yet. When we would get an order we would print the label, manufacture the products, then pack and send them off.
With the increased volume of orders, we realize this isn't going to work anymore. Often times we would receive a large influx of orders only to realize bearings weren't arriving for another week, or that it would take us much longer than expected to get these orders manufactured and shipped out.
How do we Fix it?
After a few weeks of not posting to any social media or running any form of advertising, we are almost caught up on all pending orders and plan to change how we fulfill your orders.
Starting today, everything you see in stock on the website has ALREADY been manufactured and is ready to ship out. When you place your order you can expect to get a shipping confirmation 1-3 days after ordering. Your package will be forwarded to the shipping carrier the same day.
Thanks Everyone.
We appreciate you all for being so patient in the past and are happy to announce the days of insane wait times have come to an end.
Place an order and see how fast it arrives :)
13 comments
My dad ordered some wheels and bushings for me on Jan 19th and it has not arrived since.
I placed an order on 12/8/22, this was a Christmas present for my son. I have yet to get the package. I have emailed and sent DM on IG with no response. Stop taking people’s hard earn money if you can’t provide the product. It’s that simple.
We ordered since 12/30/22 and I have sent email on 1/7/23 and 1/11/23 to get status of delivery. We have not received any response!!!! How can I request a refund. I’m trying to be patient but this is poor business.👎
when will you guys restock black deck???
I placed an order right before Christmas. You took my money no problem, but I can’t get a hold of a single person to get any shioong information. Something tells me I’m never going to receive my order. Thanks for nothing scammers….